Because experience and scale really do matter when it comes to something as important as emergency assistance, here’s one important thing you should know about Road America: on a 24/7/365 basis, they provide consistently high quality assistance services to more than 21 million valued customers of our 120 major corporate clients. Since 1978 they have set the standard for providing assistance services in the United States, Canada, Puerto Rico and the US Virgin Islands. They handle all our communications with you and your clients personally – nothing is outsourced. Our state-of-the-art Call Centers In Miami, Florida, and Columbus, Georgia, route every caller to exactly the right Service Provider for that unique disablement. From an available network of 50,000, they have carefully selected 15,000 rated, qualified, insured, trained and inspected Providers.
BACKED BY THE STRENGTH OF MAPFRE®
Their horsepower isn’t confined to North America, either. As the US subsidiary of MAPFRE Asistencia, their network has a direct presence in 43 countries, offering insurance, reinsurance, assistance and specialty risks services. They custom tailor products and services to meet the needs of thousands of corporate clients and millions of their insureds around the globe. The group is certified as conforming to the ISO 9001:2000 International Quality Standard, and has earned Moody’s A1 financial rating every year since 2002.